Premier Twin Room
- 2 Single beds
Hotel · Malacca · Melaka
Fenix Inn
A 2-star inn in Malacca with 42 rooms, praised for its helpful staff and secure valet parking, about 20 minutes' walk from the Heritage Centre.
- Valet parking service
- 24-hour reception and security
- Near shopping malls and Jonker Street
8
Great
397 reviews
Booking.com 8 · 397 reviews
About
Fenix Inn
Fenix Inn sits on Jalan Merdeka in Taman Melaka Raya, roughly 20 minutes on foot from Malacca Heritage Centre. The 42-room property keeps things simple: a safe deposit box and 24-hour security are there for peace of mind, and the reception desk never closes.
Rooms range from Standard Without Window doubles to two-bedroom apartments, with in-room tea and coffee facilities and air conditioning in the standard category. The inn positions itself as a practical base for exploring Malacca's heritage and shopping areas.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff go out of their way — Multiple reviews single out the front desk and service team for being friendly, helpful, and courteous, from arranging taxis to careful car handling.
- Valet parking that guests trust — The car jockey service is mentioned by several guests as a standout – cars are handled carefully, and the security is described as safe but not intrusive.
- Location for shopping and sightseeing — Guests call out the proximity to malls and tourist spots – roughly 8 minutes to Jonker Street and 2 minutes to shopping centres on foot.
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Worth weighing
3 to weigh- Hidden towel fee took guests by surprise — One reviewer noted they were charged RM 10 for a soiled towel without being told in advance – worth asking about at check-in.
- No windows in some rooms — The Standard Without Window Double Room and Family Without Window Room are available, which may not suit everyone's preference for natural light.
- Away from the historic core — At 20 minutes' walk from Malacca Heritage Centre, it's a bit farther than some properties – though reviews suggest it's an easy stroll to Jonker Street.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premier Two-Bedroom Apartment
- 2 Single beds
Two-Bedroom Apartment
Family Without Window Room
- 1 King-size bed
Superior Twin Room
- 2 Single beds,1 Double bed,1 Queen-size bed
Standard Without Window Double Room
- 1 King-size bed,2 Single beds
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Safety & Security
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
- Key card access
Convenience
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Locker room
- ATM/Cash machine
- Tours/Ticket assistance
- Shops/Commercial services
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Paid shuttle service
- Meeting/ Banquet facilities
- Fax/Photocopying
In-Room Comfort
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
- Electric kettle
- Cookware/ Kitchen utensils
- AM/FM alarm clock
Connectivity
- Wi-Fi
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 397 reviews
Booking.com · 8 · 397 reviews
8Verified guest“The front desk staff were really friendly, though I wasn't told that dirtying a towel would cost RM 10 – had I known, I'd have brought my own since my hair was recently coloured. Even so, the staff handled the situation well.”
8Verified guest“The staff's friendly and helpful service was a highlight.”
8Verified guest“I appreciated the hotel's car jockey service. The staff handled the car carefully, and they were polite and courteous.”
8Verified guest“They offer free car jockey service and complimentary drinking water.”
8Verified guest“Excellent valet parking with security that's safe yet not intrusive. The location is superb – 8 minutes from Jonker Street and 2 minutes from shopping malls.”
8Verified guest“The location was the best part.”
04 — Location
Getting around Malacca
The property sits in Malacca.
Getting around: The inn is a 20-minute walk from Malacca Heritage Centre. For farther trips, the staff can arrange a taxi or shuttle service.
Nearby shopping: Guests highlight being just 2 minutes from shopping malls – handy for picking up supplies or escaping the heat.
156 Jalan Merdeka, Taman Melaka Raya, Malacca, Melaka, Malaysia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 42 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Fenix Inn?
Check-in runs from 15:00 to 23:59, and check-out is by 12:00 noon.
Does Fenix Inn have parking?
The property offers a paid valet parking service, which guests frequently praise for its careful handling and secure yet unobtrusive security.
Are pets allowed at Fenix Inn?
No, pets are not allowed on the property. Smoking is also prohibited on site.
Is there a fee for dirtying towels?
One guest reported being charged RM 10 for a soiled towel without prior warning. It's best to ask about this policy at check-in to avoid surprises.
What room types are available at Fenix Inn?
The inn offers Premier Twin Rooms, Two-Bedroom Apartments, Family Without Window Rooms, Superior Twin Rooms, and Standard Without Window Double Rooms.
Does Fenix Inn provide airport or area transfers?
The property offers a paid shuttle service and can arrange taxis – one reviewer mentioned the staff organised a taxi to their destination. Tours and ticket assistance are also available.
The bottom line
Fenix Inn earns its reputation through attentive staff and a secure parking service, making it a comfortable, wallet-friendly choice for travellers who plan to spend most of their time exploring Malacca.
8Based on 397 guest reviews and an overall rating of 8/10
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